Privacy Policy for Subscription Services

This policy describes how we collect and manage your information when you use our subscription planning services.

What we collect and why

We gather data you provide directly and some that is generated automatically.

• Personal identifiers for account setup and client support (such as name and contact details).
• Session and communication data to improve consultations and service delivery.
• Technical details like browser and device information, used solely for site security and performance.
• Subscription details, plan changes, and payment data for ongoing management.

How we use your data

Our team uses the data below only for service delivery and performance.

• Set up and secure your subscription account and contact profile.
• Customise your service experience (consultations and reminders).
• Process and respond to your requests, questions, and messaging.
• Maintain site safety, security, and reliable service operation.

Legal basis for data use

All personal data is processed in line with legal and regulatory standards.

Data collection is based on your subscription contract, consent for certain uses, and our interests in efficient, secure service provision.

Info sharing

We never sell your data. Information may be shared only to provide or support the service:

• With contracted providers who process payments or securely host client data for us, subject to agreements.
• When required by UK law, regulation, or legal process to disclose certain details.
• With your explicit written consent for another specified use or third-party referral.

Security measures

Your details are protected using encryption, access control, and regular updates. We comply with UK data laws and audit processes. However, no online platform is entirely risk-free; always take care with your credentials.

Your rights

UK and international law grants you several specific rights:

• Request a copy of the personal information we hold about you.
• Request correction or deletion of your data where applicable.
• Object to or restrict processing under certain circumstances.
• Request details about our data sources or processing rules.

Cookies and trackers

We use cookies only for service quality or safety, not for advertising or selling data.

Cookie policy details Cookie policy details

Contact details

Have privacy questions or want to exercise your rights? Reach out for prompt support.

Policy changes notice

We may update this privacy notice. Check this page regularly for updates.